Support
Contact and Support
Reach CutCaption for account, billing, privacy, copyright, security, and product support. The current public support channel is email.
Last updated: 2026-07-04
Support email
Email [email protected] for CutCaption support. Use the email address tied to your account when possible so support can verify the request.
What to include
- Account email and workspace name, if applicable.
- Project title, approximate upload/export time, and browser/device details for product issues.
- Plan, charge date, or invoice context for billing questions.
- A clear rights statement and affected content details for copyright or abuse reports.
Company identity
CutCaption is operated by Otso Labs LLC, a Wyoming limited liability company.
Otso Labs LLC can be reached at [email protected].
Use [email protected] for support, privacy, legal, abuse, copyright, security, account, and billing requests.